Frequently asked questions.

FTL, or Full Truckload, is DRL GO’s specialized service where a client hires an entire truck exclusively for their shipment. This priority-based service ensures faster delivery, enhanced security, and zero risk of mix-ups or cross-contamination. It’s ideal for businesses that require dedicated space, time-sensitive delivery, and full control over their freight route and handling.

At DRL GO, we provide full truckload transportation for a wide range of commercial and industrial goods. This includes pharmaceuticals, FMCG products, textiles, packaged food and agricultural items, chemicals (non-hazardous), electronics, building materials, and industrial machinery. Our secure, sealed container trucks are designed to handle both high-volume and sensitive freight across sectors—ensuring safe, compliant, and timely delivery.

DRL GO provides secure and reliable full truckload transportation services across key logistics corridors in India. We’ve been proudly serving clients in Telangana (Hyderabad and surrounding districts) and Maharashtra, including Mumbai, Navi Mumbai, Bhiwandi, and JNPT port zones, for over 25 years.

Our service network also covers major industrial and trade hubs in Gujarat such as Ahmedabad, Vadodara, Surat, and Rajkot, as well as southern metro regions like Bengaluru (Karnataka) and Chennai (Tamil Nadu).

Whether it's industrial belts or port-connected zones, DRL GO delivers consistent, on-time freight support across India’s most active business centers.

Booking a truck with DRL GO is quick, flexible, and tailored to your convenience. You can schedule a shipment through any of the following channels:

• Email us at amithreddy@drlgo.com

• Call or WhatsApp us at +91 93468 89120

• Fill out the Contact Us form on our website

• Reach out via LinkedIn or other social platforms

Whether you're planning a full truckload dispatch or a recurring supply chain service, our team will respond quickly with vehicle assignment and route coordination.

Yes, DRL GO supports both same-day pickups and scheduled freight dispatches. Many of our clients book daily or one-day-prior shipments, and our fleet is equipped to handle these efficiently. For larger consignments or high-volume freight, we recommend scheduling at least 2–4 days in advance. This helps us plan truck assignment, loading, and routing more effectively—ensuring smooth, secure, and on-time delivery across Hyderabad, Mumbai, and beyond.

Yes, DRL GO offers recurring truck booking options and long-term freight contracts for businesses with regular shipping needs. Whether it’s daily dispatches, weekly routes, or fixed monthly schedules, we assign dedicated vehicles and support teams to ensure consistent, secure full truckload service. This is ideal for companies in sectors like FMCG, industrial supply, or pharmaceuticals that require predictable and reliable transportation.

Once your booking is confirmed, our operations team immediately shares the vehicle and driver details, including direct contact for support. We coordinate the exact pickup location and schedule, ensuring the truck reports on time. Our backend team also begins processing all necessary transportation documents like the Lorry Receipt (LR) and eWay Bill—preparing in advance and updating post-loading—to guarantee smooth and compliant freight movement.

After your goods are loaded, DRL GO provides a real-time GPS tracking link so you can monitor your shipment’s live location throughout the journey. In addition to the tracking link, our team sends updates via WhatsApp, email, or phone—whichever you prefer. A dedicated support representative is assigned to your shipment and stays in touch from pickup to final delivery, ensuring full visibility and peace of mind.

Once your shipment is dispatched, a dedicated DRL GO support representative is assigned to your trip. You can reach out to them directly for live updates, route coordination, or delivery status. Contact options include direct phone calls, WhatsApp, or email—ensuring quick responses and clear communication throughout the shipment’s journey.

Upon arrival at the delivery location, the DRL GO driver remains on-site while the goods are checked, verified, and cleared by the receiver. Once the delivery is confirmed, a proof of delivery (POD) is collected and securely stored in our records for future reference. This ensures full accountability, traceability, and support in case documentation is needed later.

Yes, DRL GO offers repayment cycle options exclusively for regular business partners with a trusted transaction history. These credit terms typically range from 30 to 60 days, depending on the agreement and shipment volume. However, for one-time or daily shipments, payments must be cleared at or before the point of delivery to ensure smooth operations.

To qualify for a credit cycle with DRL GO, businesses must establish a regular shipping relationship and maintain timely payment history. Our team evaluates credit eligibility based on shipment frequency, volume, and consistency. If you're a returning client or plan long-term logistics with us, reach out to our support team to discuss a custom repayment plan or partnership account setup.

At DRL GO, our pricing is designed to be fair, consistent, and cost-effective—balancing value for both clients and drivers. Freight charges are calculated based on key factors such as:

• Shipment weight and CBM (Cubic Meter Volume)

• Type of vehicle assigned

• Total distance to be covered

We do not overcharge for one-time trips and instead focus on long-term partnerships and shipment volume. For fixed loads and regular routes, our freight rates remain steady year-round. In the future, DRL GO will offer on-site automated pricing based on your selected vehicle and cargo—making the booking process even faster and more convenient with transparency

DRL GO accepts a variety of secure and convenient payment options to suit your business needs. You can pay via:

• Bank transfer (NEFT/IMPS/RTGS)

• UPI

• Google Pay / PhonePe

• Direct cash payments (for local or smaller loads)

All transactions are confirmed with proper receipts and documentation. For regular partners with approved credit terms, invoiced billing cycles are also supported.

Yes, DRL GO is fully GST-compliant under Reverse Charge Mechanism (RCM). For every shipment, we provide:

• Loading Advice before the shipment is dispatched

• Freight Invoice after delivery is completed

All invoices are GST-ready, include full transport documentation, and meet audit requirements. We maintain a transparent paper trail for every transaction, supporting your accounting and compliance needs.

At DRL GO, the safety of your goods is our top priority. We handle a wide range of cargo types—each requiring specific care—and ensure proper loading and secured transport throughout the journey.

To protect every shipment:

• Each container is sealed with a unique serial-numbered seal, which can only be removed by cutting

• The seal is never opened in transit, unless required by legal enforcement (e.g., sales tax or police inspections)

• If a seal is legally broken, a new seal is applied immediately with the updated number, and both consignor and consignee are notified

This process ensures complete security, transparency, and accountability from pickup to delivery.

DRL GO does not directly offer cargo insurance, but we fully support client-provided freight insurance policies. If you wish to insure your shipment, we’ll coordinate with your insurer to provide the required vehicle details, LR copy, and pickup records. While our sealed and secure FTL process minimizes risk, we always recommend insurance for high-value or sensitive consignments as an added layer of protection.

Yes, DRL GO supports clients throughout the insurance claim process, even though we do not issue policies ourselves. If a covered incident occurs during transit, our team can provide all necessary documentation—including the LR copy, proof of loading, POD (proof of delivery), and vehicle tracking history—to assist with claim filing. We aim to make the process smoother and more transparent by cooperating with your insurer to resolve matters efficiently.

Absolutely. With decades of experience in full truckload transportation, DRL GO can recommend the ideal vehicle based on your shipment details. If you provide the number of shippers, dimensions, or estimated volume, our team will calculate the CBM (Cubic Meter) and match it to the truck type that best fits your cargo.

If you're unsure about the load size, we also offer on-site volume assessment support in Hyderabad to ensure the correct vehicle is dispatched—saving time, cost, and avoiding mismatch delays.

Yes, DRL GO offers dedicated vehicle contracts for businesses with consistent or recurring freight requirements. Whether you need daily, weekly, or custom dispatch schedules, we assign specific trucks and support teams to your supply chain. This ensures priority availability, reduced coordination time, and greater consistency in pickup, delivery, and paperwork—ideal for manufacturers, distributors, and B2B clients managing regular cargo flows across Hyderabad, Mumbai, and beyond.

DRL GO was founded by Krishna Reddy, a transportation professional with over 25 years of hands-on experience in the freight industry. His vision was to build a company that delivers reliable, secure, and transparent transportation services without brokerage delays. What started as Deva Road Lines has evolved into DRL GO—a trusted name in full truckload transportation across Hyderabad, Mumbai, and other major routes—now continuing into its next generation of service excellence.

DRL GO stands apart with a no-brokerage, fleet-owned model that ensures faster response, lower risk, and more control over every shipment. Unlike many third-party transporters, we assign vehicles directly, seal each container with serial-numbered locks, and provide live GPS tracking with full documentation—all managed by a support team that stays with you from pickup to unloading.

With over 25 years of experience, DRL GO blends old-school commitment with modern tools, offering a transparent, secure, and scalable solution for full truckload transportation in Hyderabad, Mumbai, Gujarat, Bangalore and Chennai.